Order Info

Ordering

Order online directly from Artworks by Karen Fincannon through the Etsy Store shopping cart on this site to make your purchases!  I use Paypal to process all online payments.

You can pay on Etsy securely with Visa, MC, Discover, or American Express using Paypal. You can also use funds from your Paypal account if you have one, but you do not have an account in order to pay with a credit card.

If you are having any problems with ordering, please contact me by email for assistance, or call me at 770.557.0666.

Wholesale customers please see the wholesale info page for details.

Shipping Rates

Shipping prices vary in the Etsy shop, dependent on the item.  In an instance when you have paid less in shipping than it cost, I will refund the difference via PayPal.

Most orders will be shipped via UPS, although some items may be shipped USPS.

If you would like to purchase additional insurance or priority shipping, please contact me.

International rates are higher, please enter your country in the shipping area at checkout to find your price.

Refunds and Exchanges

Return inquiries must be made within 30 days from time of receipt and require approval. Mistakes made by Artworks by Karen Fincannon will be corrected at no charge. Because of the handcrafted nature of my items, most shipments are considered custom orders and may vary from batch to batch. Please contract me right away if you are unhappy with your order, and all reasonable efforts will be made to correct the situation.